CYBER MONDAY SALE! USE CODE 'CYBER30' AT CHECKOUT TO GET AN EXTRA 30% OFF!

ASK AWAY

SHIPPING

HOW SOON WILL I GET MY PACKAGE?

Shipping times vary by country, but it normally takes between 7 - 14 business days for your order to arrive. UPDATE: Due to COVID some locations may experience additional processing delays. This is outside of our control. You can track your order here.

HOW CAN I TRACK MY ORDER?

Yes! A shipping confirmation is emailed to you as soon as your order has been shipped, which will contain your tracking number. You can track your order here.

HOW DO I KNOW IF MY PACKAGE HAS SHIPPED AND IS ON ITS WAY?

Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution centre, you will receive another email with shipping information. Please note that the shipping confirmation email does not necessarily mean that the carrier has picked up your package from our distribution centre. Please use the appropriate carriers tracking features to determine when your package has been picked up and is in transit.

Please allow 24-48 hours from the time you place your order for its status to update. You can track your order here.

WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION/SHIPPING CONFIRMATION EMAIL?

After you place your order, we automatically send an order confirmation to the email or phone number you provided us at checkout. After we ship your order, we also send a shipping confirmation to the email or phone number you provided us. Please be sure to check your spam/junk folder for the emails. (Please Note: If you provided an email address at checkout you will receive an email confirmation. If you provided your phone number, you will receive an SMS confirmation).

MY TRACKING INFO SHOWS MY PACKAGE WAS DELIVERED, BUT I NEVER RECEIVED IT

We know how important your order is! BluPosture provides our customers with the option to track your package. If the tracking information states that your items have been delivered but you have not received it, please check around your neighbourhood in case another home received it by mistake. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers, apartment office or local post office.

WHY ISN'T MY TRACKING INFO UPDATING, IS THERE SOMETHING WRONG?

This is normal. The tracking information normally lags behind the true status of your package. If it hasn't updated in over 2 weeks, please contact support@bluposture.com.

DO YOU SHIP INTERNATIONALLY?

BluPosture is proud to serve our customers from all over the world! The default pricing on our site is in USD, the conversion rate depends on your issuing credit card company used on the transaction. The site will default US Dollars on the checkout page.

It usually takes 7-14 business days for most orders to arrive, however delivery may be delayed depending on your country's customs. BluPosture is not responsible for applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.

HOW SECURE IS MY PERSONAL INFORMATION?

BluPosture adheres to the highest industry standards to protect your personal information.

Your credit card information and personal details are encrypted during transmission using the 128-bit SSL (Secure Sockets Layer technology), the same level of encryption used by large banks around the world.

Your credit card information is only used to complete the requested transaction and is NOT subsequently stored.

HOW CAN I CONTACT BLUPOSTURE?

You can contact us here.

Didn't find your answer?

Get in Touch
60 Day Returns

60 Day Refunds and Returns. Try Risk Free for 60 Days!

FREE Shipping

FREE WorldWide Tracked Shipping. 7-14 day delivery.

Customer Care

Got Questions? Email support@bluposture.com

Our Cause

10% of all profits donated to Operation Underground Railway